An auto inventory sales shop in Kansas left a web company they’d worked with for years and ran into exactly the kind of mess this post is meant to help you avoid. Getting their domain released took longer than it should have, they had trouble getting access to the Google Business Profile the old company had set up on their behalf, and they were still charged for a final month on only two weeks’ notice. A fast answer to the question that would have saved them the headache: if you cancel, what do you walk away with? Here’s the breakdown by plan.
- Domain: Yours on either plan, always.
- Content and brand assets you provided: Yours on either plan.
- Site code: Yours on the ownership plan ($4,000 one-time). Not included on the subscription plan ($130/month), the site comes down when you cancel.
- Hosting: Included while you’re on the subscription. On ownership, hosting is separate and yours to manage wherever you choose.
- Handoff on cancellation: Full backup and code transfer on the ownership plan. Domain and your own content transfer on the subscription plan, the site itself does not.
Cancellation notice is 3 business days before your next payment date, no contract required on either plan. That’s a far cry from what that auto shop went through. For the full explanation of how ownership works and why it’s structured this way, see our website ownership rights guide.