A ministry in Georgia was close to signing with a large template-driven agency after a cold call. The agency said the site would be custom, and their price came in about the same as ours. It was only when the ministry pressed for details that they found out the agreement included a 1-year contract nobody had mentioned upfront. That’s the kind of thing you find out too late if you don’t ask. Here’s what to check before you commit, not after.
- Cancellation notice. How many days before your billing date do you need to give notice? A few days is reasonable. Thirty days is a company squeezing one more payment out of you on your way out.
- Minimum term. Is there one? If the contract doesn’t say, ask directly, out loud, the way that ministry did. A vague answer here is a red flag.
- What you own on each plan. Ownership and subscription models split up domain, code, and content differently. Get it in writing which one you’re in before you pay a deposit.
- Deposit and payment structure. How much upfront, when’s the balance due, and what happens if the project timeline slips?
- What’s included after launch. Ask specifically what counts as included support versus a billable extra. Get numbers, not phrases like “as needed.”
- Early termination fees. If there’s a fee to leave, that tells you something about how the company expects to keep you.
- Who you’re working with. One point of contact, or will you get bounced between departments after the sale?
At Yeet Websites, there’s no contract on either plan. Cancellation notice is 3 business days before your next payment date, no minimum term, no early termination fee. The domain is always yours. That ministry ended up going with us instead. If you want to know exactly what you keep on each plan, our full ownership breakdown covers it in detail.